FAQ
Product & Technical Details
Which certifications do your industrial kitchen equipment have?
All our products have CE certification and are manufactured according to international quality standards. Upon request, ISO, CE, and other compliance certificates can be provided.
Can you manufacture your products in custom sizes?
Yes, we can manufacture with project-specific dimensions and configurations. You just need to share your architectural drawings.
How is the spare parts supply managed?
Common spare parts groups are always available in our stock. When needed, we provide fast solutions through our domestic and international supply chains.
Service Process
Do you provide installation and assembly services?
Yes, we provide professional installation and commissioning services for all our products. Our team operates throughout Turkey and in selected export regions.
Is the project planning service charged?
The initial survey and basic consultancy are free of charge. Comprehensive technical project planning services are offered as part of a special proposal.
How does the after-sales technical support work?
We provide rapid response through our call center, online support, and on-site service. Maintenance agreements are also optional.